Alan O'Neill is an Irishman with a practical, no nonsense attitude to business which is highly sought-after all over the world. Senior executives and board directors seek his advice because of his knack for re-focusing the issues and his reputation for making the complex simple. Alan is a mix of supreme confidence, empathy and understanding with those he works with; he is direct, articulate, and delivers his messages with clarity and with a sizeable dose of Irish charm.
Facilitating multi-million euro businesses to achieve amazing results he knows what it takes to drive change right through a business – from top to bottom… and front to back.
After 30+ years front line experience with some amazing global brands, Alan's practical and commercial focus will guide your organisation to further growth.
Alan was brought in to revitalise Selfridges – leading to them winning the award for best department store (three times!), grew ‘ebit by 230% and Customer Service by 27%’.
His experience on the ground coupled with well tested Growth Strategies, complement his natural skill of steering a successful path, regardless of obstacles, and achieving measurable results.
He supports global brands in UK, Europe, Middle East and Far East and has a strong track record in guiding major iconic brands to develop a new Vision, Mission, Strategy. He adds real value with tried and trusted business models, challenging and supporting as appropriate. He is a trusted mentor to many chief executives and board directors who seek his advice on a range of issues.
His list of clients includes some of the most high profile organisations in a wide variety of sectors: Luxury retail, banking, FMCG, hospitality, manufacturing, services, tourism, motor and others.
Some of his current and past clients are: Lavazza, Moet Hennessy, Ford, Mercedes, Nissan, Renault, Subaru, deBijenkorf, Dubai Duty Free, Dunnes Stores, Harrod’s, Jimmy Choo, Karstadt, Leroy Merlin (Adeo Group), Vodafone, Lufthansa, UPS, Saint Gobain etc
In addition to conferences and workshops, Alan facilitates crucial board level meetings where empathy, sensitivity and practicality is critical.
"I have extensive experience in supporting organizations to improve their business… ie driving sales through a customer-centric model. In a very competitive globalized marketplace. Estonia needs to punch above its weight, just as we are doing in Ireland. I give practical and actionable tips on how to do this. I use examples from global brands that resonate with everyone – and I show how they can be adapted even for SMEs.
Regardless of your size, your market or your budget… you can develop an effective business model that will differentiate you, make you more relevant and drive your sales."